Table Of Content
Guests and their luggage will be routinely and randomly screened by security personnel and screening tools and equipment, including narcotics and contraband sniffing dogs during embarkation, at ports of call and on board. Any Guest who refuses any such search or screening, or any Guest traveling with such items and/or attempting to board the Vessel with any such items, may be denied boarding or reboarding and/or disembarked and no refund of the cruise fare will be issued. Guest will be solely responsible for any and all damage and/or loss caused by his violation of this policy. (j) Consistent with our commitment to safety and our “zero tolerance” policy set forth in Section 9(e) above, any illegal activity or disruptive behavior will not be tolerated. Any Guest whose conduct affects the comfort, enjoyment, safety, or well-being of other guests or crew will be detained onboard and/or disembarked at their own expense and will be prohibited from sailing with Carnival in the future. Any violation of our “zero tolerance” policy is a breach of the Ticket Contract, for which Guest agrees to pay Carnival liquidated damages of $500, to be charged to the Guest’s Sail and Sign® account without further notice or consent, representing the reputational and goodwill damages and injury to Carnival for Guest’s violations.
Onboard Experiences
(a) Carnival may utilize closed circuit television cameras or other surveillance means onboard the Vessel. Guest acknowledges and agrees that such devices may be recording and that videos and images of the Guest may be stored and used as deemed necessary by Carnival to comply with law, applicable regulations, governmental and quasi-governmental requests or orders, or any legal investigation or claims process. (h) Guest agrees not to engage in any lewd, lascivious, indecent, obscene, offensive, or outrageous behavior while on board and specifically agrees that violation of this policy may result in confinement or debarkation from the Vessel with no refund to the Guest and at Guest’s own expense for repatriation and travel. Furthermore, all guests should ensure their clothing and accessories are respectful to fellow guests. Specifically, items worn during the cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendo/suggestions. In addition, clothing/accessories should not promote negative ethnic or racial commentary, or hatred or violence in any form.
Cruise Cancellation and Itinerary Change Policy
Under no circumstances shall Carnival be liable for any costs, damages or expenses whatsoever incurred by any Guest as a result of such failure, cancellation or denial of boarding. Please see above for the applicable terms and conditions for the cruise portion of Guest’s vacations. The terms and conditions in this paragraph apply only to Carnival’s responsibilities for non-cruise portions of vacation packages. Other terms and conditions with respect to air travel, hotel and other non-cruise activities may be applied by the entities providing those services. Guest hereby consents to such exclusive jurisdiction and waives any jurisdictional, venue or other objection that may be otherwise available. (d) Cruise Fare does not include fuel supplement charges, security surcharges, or similar incidental surcharges (“surcharges”); subject to applicable laws, Carnival reserves the right to impose or pass any of these surcharges and no right of cancellation shall be implied.
Onboard Communication
Guest agrees that Carnival may (1) keep their personal and sensitive data, (2) use it in its business worldwide in accordance with its published privacy notice, (3) share it with its affiliated or related companies and (4) subject it to processing worldwide provided Carnival’s safeguards are used. Guest agrees that any personal or sensitive data provided to Carnival in the European Economic Area may be used, processed and transferred worldwide including to the U.S. (c) Guest agrees Carnival has, at all times with or without notice, the right to enter and search Guest’s stateroom, personal safe or storage spaces, or to search or screen any Guest, and/or personal effects, at any location, to ensure compliance with any of the restrictions set forth in this agreement. Any Guest who refuses any such search or screening may be denied boarding or disembarked and no refund of the cruise fare will be issued. (b) You agree that Carnival's liability as a Carrier for loss or damage to baggage is limited to US $250 per bag per Guest up to a maximum of two (2) bags per Guest for sailings 14 days or less and up to a maximum of three (3) bags per Guest for sailings 15 days or longer. Use of any stateroom safe will not increase Carnival’s liability as provided in this Ticket Contract.
I need to cancel my booking, is there a penalty?
3-Year World Cruise Canceled 2 Weeks Before Departure Date - PEOPLE
3-Year World Cruise Canceled 2 Weeks Before Departure Date.
Posted: Mon, 27 Nov 2023 08:00:00 GMT [source]
(a) Subject to applicable laws, Carnival reserves the right to increase published fares and air fare supplements without prior notice. However, fully paid or deposited Guests will be protected, except for fares listed, quoted, advertised or booked in error, fuel supplements, taxes, fees and port expenses, other surcharges and changes to deposit, payment and cancellation terms/conditions, which are subject to change without notice. For Guests who embark the Vessel in violation of the ticket contract terms, any/all resulting damages, losses, costs, expenses, credits, refunds and related claims, including without limitation those related to a deviation of the Vessel to disembark such Guests, shall be the sole responsibility of the Guest.
Before You Board
Cruises canceled following Carnival Freedom fire during busy spring break season - Fox Business
Cruises canceled following Carnival Freedom fire during busy spring break season.
Posted: Tue, 26 Mar 2024 07:00:00 GMT [source]
Violation of this policy may result in Guest’s disembarkation with no refund of any unused cruise fare. Guests must arrive on time at the port and at their designated boarding appointment time. Except as otherwise expressly provided in Carnival’s Cancellation and Refund Policy, no refunds will be made in the event of “no shows”, unused tickets, lost tickets, partially used tickets, or cancellations received late or after the start of the cruise. Carnival strongly recommends the purchase of trip cancellation insurance that includes coverage for travel cancellation or interruptions. CARNIVAL shall not be liable for any claims whatsoever other than for personal injury, illness or death, of the Guest unless full particulars thereof in writing are given to CARNIVAL within 30 days after the Guest shall complete the packages, or in the case that the tour is abandoned, within 30 days thereafter.
(e) Carnival has a “zero tolerance” policy toward any illegal activity or behavior by Guests or crew aboard. Guest agrees to comply with this policy and further acknowledges that it is Carnival’s policy to report incidents of illegal activity or behavior to the appropriate law enforcement authorities. Carnival will cooperate with relevant authorities in any civil or criminal proceedings sought by those agencies. For the safety of the Vessel and of other guests and crew, Carnival reserves the right to confine any Guest who commits a crime on board until law enforcement authorities can be contacted and/or board the Vessel.
I need to cancel my booking, can I get a refund?
Any photos that have been identified and linked to Guest's Sail and Sign® Guest ID will be retained for two (2) years to enable guest access and purchase of photos and photo memorabilia after the end of the voyage. Carnival does not share facial recognition records with any third parties outside of the Carnival Corporation & plc group of companies. Fares shall be deemed to be earned when paid and non-refundable unless otherwise expressly stated in the cancellation provisions on the website. If a change in the itinerary is needed due to factors or conditions beyond CARNIVAL'S control, no refund or credit will be made, however, CARNIVAL will make an effort to provide accommodations and services of a comparable quality and standard as set forth on the website.
Guests’ use of Wireless Services onboard is public; privacy of any information sent or received is not guaranteed. Personal data may be available to third-party service providers and Carnival is not liable under any circumstances for any lack of privacy while using Wireless Services. Guest agrees that Carnival has the right, but not the obligation to monitor, record, intercept and disclose any transmissions over or using Wireless Services aboard the Vessel, and to provide billing, account, or use records, and related information relating to all Wireless Services as it deems appropriate in its sole discretion (for example, in response to lawful process, orders, subpoenas, or warrants, or to protect Carnival's rights, passengers or property). All Guests agree that their use of Wireless Services is governed by Carnival's Terms and Conditions of Wireless Services [contained in your Folio or available upon connection to the internet] in addition to and any terms and conditions imposed by a third-party Wireless Services provider. (b) Guest acknowledges that some of the ship’s personnel are employees of independent contractors and not employees of Carnival, and that Carnival is not responsible for their actions.
(b) Calls made to Carnival, and calls received from Carnival, may be recorded for the purposes of audit, training and the monitoring of services provided by Carnival.
(b) Carnival shall not be liable for any claims whatsoever, other than for personal injury, illness or death of the Guest, unless full particulars in writing are given to Carnival within 30 days after the Guest is landed from the Vessel or in the case the Voyage is abandoned, within 30 days thereafter. Legal proceedings to recover on any claim whatsoever other than for personal injury, illness or death shall not be maintainable unless commenced within six months after the date Guest is landed from the Vessel or in the case the Voyage is abandoned, within six months thereafter, and unless served upon Carnival within 120 days after commencement. Guest expressly waives all other potentially applicable state or federal limitation periods for claims which include, but are not limited to, allegations concerning any and all civil rights, the Americans With Disabilities Act (ADA), trade practices and/or advertising. (d) The personal data Guest provides to Carnival, or which is obtained through Guest’s dealings with Carnival or with its affiliates, will be processed in accordance with Carnival privacy notice, which describes how personal data may be processed, and which is available on the Carnival website.
Any interest, finance charges or fees assessed by the issuer of the payment method to which payments are charged may still apply. Taxes (other than Cruise Taxes, Fees, and Port Expenses) may apply in certain jurisdictions. Each individual payment (both the initial deposit payment and each subsequent monthly payment) will be taxed separately (to the extent required by applicable law) such that total taxes assessed on the Fare and on taxable Fees under Easy Pay will be the same amount of taxes assessed if the total amount owed on the booking had been paid in full at the time of ticket purchase.
(c) Carnival has the right, without previous notice to the Guest, to cancel this contract at the port of embarkation or at any time during the voyage. In the event a voyage is canceled or terminated early due to a mechanical failure of the Vessel, Guest is entitled to their Cruise Fare, or a proportional share thereof as determined by Carnival, in addition to transportation to the Vessel’s scheduled port of disembarkation or Guest’s home city, at Carnival’s discretion and expense, as well as necessary lodging at the unscheduled port of disembarkation, if required, at Carnival’s expense. In the event a voyage is canceled or shortened for any reason other than a mechanical failure of the Vessel, Guest shall be entitled to a Future Cruise Credit or an Onboard Credit equal to their cruise fare paid or a proportional part thereof, as determined by Carnival, and Carnival shall have no further liability for damages or compensation of any kind. (a) Any travel agent, sales agent, or third party travel company utilized by the Guest in connection with the booking of the cruise, or this contract, is solely the agent of the Guest and not Carnival. Carnival is not responsible for the financial condition or integrity of any travel agent utilized by Guest. In the event that an agent shall fail to remit to Carnival any monies paid to the agent by Guest, Guest shall be and remain liable for the fare due to Carnival, regardless of whether liability is asserted before or after embarkation.
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